European Customer Center

European Customer Center

UIH Service Department, which services the entire EUROPE, ensures extremely fast product and service support.

machine robot

WE ARE A UNIQUE CUSTOMER
SERVICE NETWORK:

The ECC is certified and supported by the manufacturer and R&D department
Quick response to customer reports and quick delivery of parts
Inspection and delivery of all available updates
Main spare parts warehouse located in Europe
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The logistics center
is located
in Poland/Europe

This allows the UIH to guarantee fast delivery to almost any region in Europe, within 24 hours from the dispatch of the parts necessary for any repairs.

3 days
A maximum of three days for repair
– if the spare parts are available
in the main warehouse in Europe.
10 days
Up to ten days for repair – if spare parts are needed from the HQ warehouse.

Remote service support

Quick support and the high availability of devices are of key importance to us. We offer remote online support for applications and services. We are able to help at any given time of your system’s operation.

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Remote repair process

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Contact
arrow
synchronize
Connecting to
the device
arrow
laptop
Remote diagnostics
and repair
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globe
Configuration
and updates
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report
Reports
service

We offer comprehensive support for our partners

United Imaging Healthcare Poland ensures adequate service support for the devices – from installation, application training, technical inspections, to software and hardware updates as well as repairs.

ECC
— WE ARE AS
CLOSE AS CAN BE

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Questions? Give us YOUR
NUMBER – WE WILL CALL YOU BACK!

phone
Customer Service Hotline:
+48 532 401 214

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